Over 150,000 people had taken mortgages out with lenders that then sold off their mortgage books, forcing these ‘mortgage prisoners’ to overpay. They’re now fighting for compensation.

Jill Hulme is a so-called ‘mortgage prisoner’, trapped on a 6% interest rate. She says she has paid up to an extra £50,000 compared to competitive rates. “It’s been a terribly anxious, stressful 10 years”